I have a prepaid program through Boost, which is basically Sprint. Been with them for years, and they have done me well. My current phone (3 years old) started to show problems about a 5-6 weeks ago. Apps just graying out, shutting down, or completely disappearing. After while, I noticed that it is was the apps I moved to my SD card so as not to chew up the precious internal memory that were going south.
Ok, so maybe I have a bad SD card. Lets go have a looksy. Well, the phone could SEE my SD card, but showed no apps. Say what? Where did my apps go? Remember this question. I will answer it later.
I went through all the quick tips with no success, and finally would up on the “nuke” option: reset to factory. I knew this was going to clear out everything, but I had nothing on it that I could not duplicate, so I let it rip.
With that done, I started to reload my apps. First one was my bank app. Except….a big except….I got a notice that it was no longer compatible. What? I have been using it on this phone for years, WTF do you mean not compatible. So I got on my landline (do not laugh, it is a safe backup) phone and called my bank. Who transferred my problem internally to about 15 other people. I finally found out that they had upgraded the app a year ago, but I was grandfathered in with the old, compatible app. But now I needed to download the newer version, and lo-and-behold, I was no longer grandfathered in. After I let loose with a jaw dropping escapade of 4 letter bad words. I found out that the new app was not compatible with ANY LG phone. Not sure why a business would screw a large part of their customers, but they did.
Ok. No bank app. As I proceeded to download my other missing apps, I noticed NONE of them would go to the SD card. Yeah, one bad app is excusable, but ALL OF THE DAMN THINGS? My conclusion? I need a new phone. The bank nerds told me the bank app was completely compatible with I-phone (sure, the $1,000 phone) and Samsung. So Samsung it is.
Went to the Boost shop. Got a really nice, new Samsung Galaxy. Way more memory that my old phone, and much faster. Seemed the perfect fit. My first task? Download my banking app. Turns out this was an ordeal in itself, one that took over an hour and 5 phone calls, but I digress. We got it up and running.
Then came the rest of the apps. Another WTF moment. None of them would transfer to the 32 Gig SD card I had installed. None. I Googled this problem. Turns out, that two months ago (about the time my phone was performing exorcisms on my apps), Android OS removed the ability to use Apps off an SD card. Yep. They had to be on the internal memory, which, by the way, is crammed full of all that stuff you do not need but they want you to have.
So there was NOTHING wrong with my old phone, or my old SD card. Not a damn thing, except I had no memory left to put my favorite apps. So, a new phone it is, and as of now, all good. Until I have to install an update, then I will spend my last nerve choking the living shit out of the nearest tech nerd.
Just a big racket. Time to go back to freaking rotary dial, folks.